If Cyberpunk 2077 is crashing on your game console, it can indicate a problem with your game install. To troubleshoot the issue, follow the steps below for your console.
Table of Contents
PlayStation 5
- Navigate to Cyberpunk 2077 in your Games Hub.
- Press the Options button on your Dualsense controller after highlighting the game
- Select Delete
- After confirming the deletion and allowing the process to complete reinsert the game disc to reinstall the game (if a physical copy of the game) or visit your Game Library and select the game to download the game again (if a digital copy of the game).
PlayStation 4
- Navigate to Cyberpunk 2077 on your dashboard or games library
- Press the Options button on your PS4 controller after highlighting the game
- Select Delete
- After confirming the deletion and allowing the process to complete reinsert the game disc to reinstall the game (if a physical copy of the game) or visit your game library and select the game to download the game again (if a digital copy of the game).
Xbox One, Xbox Series X|S
- Press the Xbox button on your controller to open the guide.
- From that menu, select "My Games and Apps" and then select "See all".
- Select the Games tab.
- Highlight Cyberpunk 2077 and press the Menu button on your controller (the button with 3 lines on it) and then select the "Uninstall" option.
- After confirming the uninstall and allowing the process to complete, reinsert the game disc to reinstall the game (if a physical copy of the game) or visit "My Games and Apps" then the "Games tab" and select Cyberpunk 2077. To download the game again (if a digital copy of the game), press the Menu button and then select "Install".
Additional Troubleshooting
If this does not help, we suggest contacting CD Projekt Red Customer Support for further assistance: https://support.cdprojektred.com/
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