If you've encountered a bug during your time with Back 4 Blood, we suggest checking to see if there similar reports on our Back 4 Blood bug reporting website at https://bugs.back4blood.com/.
If you find a bug entry that matches your issue, we encourage voting on that issue and adding any screenshots, videos, or any details you think might help with reproducing it.
If there isn't an entry that matches your issue, please create a new bug report through the bug website. You can also check out the bug site FAQ to learn more: https://back4blood.bugs.wbgames.com/faqs
If you need direct assistance from a Customer Service agent with your issue, please click here to submit a help request to and an agent will do their best to assist you.